PRIVACY POLICY

At Meridian Urgent Care, the receptionist may ask you a few questions about the nature of your problem or illness. Please do not feel they are prying. The information they obtain is vital to taking care of you in an appropriate manner. If you feel you do not want to be overheard, please ask to step into one of our private areas.

We make every effort to see our patients promptly in the order of arrival. Sometimes, however, emergencies occur which may delay your care. Also, at times we may see certain patients ahead of others when our staff feels their condition requires urgent attention. We appreciate your patience and understanding in these situations.

It is our policy to keep your situation confidential and your records securely stored. In the event you wish for us to communicate your history with us to other care providers simply call the facility you visited last and every effort will be made to accommodate your request. Insurance carriers require paperwork. We keep this private as well but do ask that you have a copy of your current insurance eligibility cards with you. You must present health insurance eligibility verification, photo I.D. and complete a patient intake form each time you are seen. Patients’ information changes frequently and it is necessary for us to have you complete all of the requested paperwork in its entirety. Please do not feel it is redundant – it’s for the accuracy of your file that we require this.

In addition to our privacy policy, Meridian Urgent Care provides same day, immediate care for non-life threatening conditions. Our staff of well-trained physicians, registered nurse practitioners, physician assistants, licensed technicians and medical assistants all provides friendly, personalized and professional care.